Security
We promise
to protect your personal information. Any page at efdus.com that asks
you for personal information is highly secure. Our secure servers protect your
information using advanced encryption and firewall technology throughout the ordering
process.
Most browsers will show a
lock icon in the bottom status bar on secure pages. Look for this icon on any
web page that asks for your personal information.
To further ensure your
security, we use state-of-the-art SSL (Secure Sockets Layer) encryption to
protect your personal information from unauthorized use.
1. What information does
efdus.com collect from you?
In order to better provide you with numerous products and services,
efdus.com collects two types of information about its visitors:
Personally Identifiable Information and Non-Personally Identifiable
Information. Our primary goal in collecting information from you is to provide
you with a smooth, efficient, and customized experience while using our site.
Personally Identifiable
Information
This refers to information that lets us know the specifics of who you are.
Personal information is requested when you order a product or service, register
for a Gift List, enter contests or sweepstakes, apply for credit, fill out surveys,
and send us feedback. For example, this information might include your name,
billing address, shipping address, telephone number, e-mail address, credit
card or other payment information, and product details. With this information,
efdus.com can fill your orders and better provide you with personalized
services. If you visit one of the stores available through a link on our
site, they will independently collect, use and share your personal information
in accordance with their own privacy policies. If you have questions about
their information practices, please read their privacy policies. In many cases,
you can find a link to their privacy policies on the page offering the
Partners' services.
Non-Personally Identifiable
Information
This refers to information that does not by itself identify a specific
individual. We gather certain information about you based upon where you shop
on our site in several ways. This information is compiled and analyzed on both
a personal and an aggregated basis. For example, this information may include
the Web site's Uniform Resource Locator ("URL") that you just came
from, which URL you next go to, what browser you are using, and your Internet
Protocol ("IP") address. A URL is the global address of documents and
other resources on the World Wide Web. An IP address is an identifier for a
computer or device on a Transmission Control Protocol/Internet Protocol
("TCP/IP") network, such as the World Wide Web. Networks like the Web
use the TCP/IP protocol to route information based on the IP address of the
destination. In other words, an IP address is a number that is automatically
assigned to your computer whenever you are surfing the web, allowing web
servers to locate and identify your computer. Computers require IP addresses in
order for users to communicate on the Internet, browse and shop.
2.
Where do we collect information from you and how do we use it?
Our primary goal in collecting personal information is to provide efdus.com's
visitors with a superior customized online experience. We use the customer
contact information to fill orders, contact purchasers to inform them of their
order status, to send promotional information, to enhance the operation of our
site and administer our systems.
We
may also share your personally identifiable information with third parties who
provide services to us, our customers and web site visitors. Those third
parties include authorized contractors, temporary employees and consultants and
other companies working with us (collectively, "agents"). Where we
believe it to be appropriate (in our sole discretion), we will ask our agents
not to disclose or use your personal information for purposes other than to
provide services to you or efdus.com.
We
gather information in the following ways:
Shopping
We collect IP addresses for the purposes of system administration to monitor
the level of activity on our site. We collect information from visitors to our
site regarding the URLs they came from, domain types (e.g., .com or .org), their
IP addresses, the date and time of their visit or order, the number of visits
and orders, the number of visits per browsing session, the server type, the
operating system and browser type used to come to the site, the country, state
and telephone area code where their servers are located, the pages and page
titles of our site that visitors viewed during their visit, whether the
visitor's computer is enabled for Java or cookies, browser language,
applications and plug-ins, and any search terms entered on our site.
Ordering
When you order from us, we collect personally identifiable information from
you. If you order one of our products, we will collect and maintain your name,
e-mail address, billing address, shipping address, telephone number, product selections,
credit card or other payment information, order number, referring URL, IP
address, page you bought from and a password. We collect this, and other
information, as disclosed in this Policy, in order to fill your order, to
communicate with you about your order and to send you promotional materials.
Before confirming your order, you will have the opportunity to review the
product order form and make changes and additions to the information it
contained and these changes will be automatically kept for future use.
Online Surveys and Polling
In order to improve our services to you, we ask some of our customers to
voluntarily complete surveys, which may be collected by an independent third
party. Individual survey answers are confidential, although Non-Personally
Identifiable Information is collected and disclosed to third parties. If you do
not wish to participate in a survey, simply decline to participate when asked.
Contests and Sweepstakes
When you enter a contest or other promotion, we may ask you for contact
information such as your name, address and e-mail address in order to
administer the contest, to send you promotional e-mails, notify winners and
make the winners' list publicly available pursuant to certain states' laws.
Your consent to such promotional use and disclosure of this information is a
condition of your participation. As a condition of receiving any prize, you
will be required to submit an Affidavit of Eligibility, for us to ensure that
you are eligible to receive the prize according to the Contest Rules.
Newsletters & Promotional
E-mails
We offer free newsletters and promotional e-mails as a service to our
customers. We will send you newsletters and e-mails periodically listing
current specials and deals.
Contact Information and Third
Party Data
If you contact efdus.com or our customer service representatives by
telephone, e-mail or letter, we may keep a record of your correspondence or
comments. If you report a problem with our site, we may collect such
information in a file specific to you. If you contact us through our feedback
area or by calling one of our customer service representatives, we may ask for
your name, e-mail address and order information in order to send you a reply.
If other users or third parties send us correspondence about your activities or
purchases on our site, we may keep the information in a file specific to you.
3.
With whom do we share your information?
Fulfillment: The information collected by efdus.com is used for
processing orders, keeping you informed about your order status, for
statistical purposes, for improving our site and its performance, to serve ads,
and to notify you of products or special offers that may be of interest to you.
We will disclose your Personally Identifiable Information to third parties to
charge your credit card, fill your order, deliver your order, provide customer
service, provide you with credit and deliver promotional e-mails to you from efdus.com.
For example, we must release your credit card information to the card-issuing
bank to confirm payment; and release your address and telephone information to
the delivery service to deliver products that you ordered.
Other
Parties: We do not sell, trade, or rent your Personally Identifiable
Information to others without your consent. We may provide Non-Personally
Identifiable Information about our customers' sales, traffic patterns, and
related site information to third parties, but these statistics do not include
any Personally Identifiable Information. We may release account information
when we believe that such release is reasonably necessary to enforce or apply
our Terms and Conditions or to protect the rights, property, and safety of efdus.com,
our users, or others. If customers do not pay us for products ordered, we may
submit their account information to a third party collection agency.
Data
Analysis Agents: The information collected by or for efdus.com may be
provided to an outside company for the purpose of analysis. That analysis is to
help us to improve our site and product selection, and to notify you of special
offers that may be of interest to you. That data analysis agent may not share
any Personally Identifiable Information with others, or use it for any other
purpose than to help efdus.com.
Compliance
with Service of Process or Law Enforcement: Occasionally efdus.com may
be asked by law enforcement or judicial authorities to provide Personally Identifiable
Information to the appropriate governmental authorities. We will disclose
Personally Identifiable Information upon receipt of a court order, subpoena, or
to cooperate with a law enforcement investigation, without prior notice to you.
efdus.com fully cooperates with law enforcement agencies in identifying
those who use our services for illegal activities. We reserve the right to
report to law enforcement agencies any activities that we in good faith believe
to be unlawful.
4.
How can you update or correct your Personally Identifiable
Information?
We believe you should have the ability to access and edit the personal
information that you have provided to us. During the online ordering process
you can review, change, or delete the information that you have submitted. You
may change any of your personal information in your account online at any time.
We encourage you to promptly update your information if it changes. You may ask
to have the information on your account deleted or removed; however, because we
keep track of past purchases, you cannot delete information associated with
past purchases. Also, as a security measure we "back up" the data
stored on our systems, and such prior information cannot be completely removed
from our databases. As a result, you should not expect that all of your
Personally Identifiable Information will be completely removed from our
backed-up databases.
5.
What are your choices regarding collection, use, and
distribution of your information?
Email: We may from time to time send you e-mail or other communications
regarding current promotions, specials and new additions to the efdus.com
site. You may "opt-out," or unsubscribe from our newsletters by
following the unsubscribe instructions in any e-mail you receive from us.
After doing so, efdus.com
users will not receive future communications or mailings unless they open a new
account or enter a contest.
6.
What security precautions are in place to protect against the
loss, misuse, or alteration of your information?
In order to most efficiently serve you, credit card transactions and order
fulfillment are handled by established third party banking, processing agents
and distribution institutions. They receive the information needed to verify
and authorize your credit card or other payment information and to process and
ship your order.
When
you access your account information, the information is kept on a secure
server. All of the customer data we collect is protected against unauthorized
access by physical security means.
7.
A special note about children's privacy
You must be at least 18 years old to have our permission to use this site. Our
policy is that we do not knowingly collect, use or disclose Personally
Identifiable Information about visitors under 18 years of age. If you are the
parent or guardian of a minor under 18 years of age and believe that they have
disclosed personally identifiable information to us, please
contact us
so that we may delete the minor's information.
8.
efdus.com and third-party use of "cookies" and
"action tags."
efdus.com Cookies: When you use our site we will store cookies on your
computer in order to facilitate and customize your use of our site. A cookie is
a small data text file, which a Web site stores on your computer's hard drive
(if your Web browser permits) that can later be retrieved to identify you to efdus.com.
Our cookies store randomly assigned user identification numbers, the country
where you are located, and your first name to welcome you back to our site. The
cookies make your use of the site easier, allow you to retrieve an earlier
shopping cart, make the site run more smoothly and help us to maintain a secure
site. You will be unable to shop on our site without your browser set to accept
cookies.
E-mail
Distributor's Use of Action Tags: Our third-party e-mail distributor may use
action tags. They may, for example, keep track of when a promotional e-mail is
opened and provide efdus.com with ongoing aggregated reports of how
many customers have responded.
9.
You should carefully review privacy policies of any third party
sites accessible from efdus.com
Other sites accessible through our web site have their own privacy policies and
data collection, use and disclosure practices. Please consult each site's
privacy policy. efdus.com is not responsible for the policies or practices
of third parties. Please be aware that this site may contain links to other
sites on the Internet that are owned and operated by third parties. The
information practices of those web sites linked to efdus.com are not
covered by this Privacy Policy. These other sites may send their own cookies to
users, collect data, or solicit personal information. Additionally, other
companies that place advertising on our site may collect information about you
when you view or click on their advertising through the use of cookies. We
cannot control this collection of information. You should contact these
advertisers directly if you have any questions about their use of the
information that they collect.
On
behalf of various sponsors, efdus.com provides sponsored links to
third-party web sites. If you click on a sponsored link or banner ad, a
"window" or "frame" containing a third-party's web site may
appear in the foreground with the efdus.com web site in the background.
Unless you are on efdus.com's web site, any time that you have moved to
a window, you should assume that your personal information is being collected,
used and disclosed in accordance with the windowed site's privacy policy (if
any). If you are unsure as to whose privacy policy applies, please
contact us,
or by sending a letter to the address below.
10.
Contacting efdus.com about privacy questions or concerns
If you have any questions about this Privacy Policy, the practices of this
site, or your dealings with this site, please contact efdus.com by
sending a letter to:
Attn: Privacy Compliance Officer
efdus.COM, Inc.
2825 Pacific Dr, Ste. B, Norcross GA 30071
You may
also contact us online.
11.
Privacy Policy changes
This Privacy Policy was last changed on April 19, 2002. If efdus.com
makes changes to any terms or conditions of the Privacy Policy, the changes
will be posted in this document so that you will always know what information
we gather, how we might use that information and to whom we will disclose it.
We may change, modify, add or remove portions of this Policy at any time, and
any changes will become effective immediately upon being posted unless we tell
you otherwise